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Return Policy

Elwood’s Appliance Is not Responsible for fitment issues, buyer’s remorse, etc. All major appliance purchases are Final. Please ensure item will fit and is the proper model before purchase. Deliveries or Removal Deemed unsafe, too difficult, not lawful etc. by Elwood’s Appliance will not be completed. The Purchaser will be solely responsible for the product, it’s delivery, installation, etc. Elwood’s Appliance proudly serving the Greater Fort Wayne area for over 45 Years. Local, Friendly, Family Owned.

Defective Products. Most of our products include a one year, parts and labor warranty. See your product literature or speak with one of our product experts for details. If your product is defective upon arrival, notify product expert of the problem within 48 hours of receiving goods. If you notice the defect after 48 hours of receiving goods, please contact the product`s manufacturer directly. Contact information for the manufacturer is included in the product literature. NOTE: Most manufacturers require one service call to diagnose the problem.

Special order merchandise is subject to a 25% restocking fee even if not yet delivered. And will not be eligible for return if delivered and out of the box.

The customer agrees to the terms and conditions published above when they place a completed order with our company. In addition, the customer authorizes their credit card company to abide by these terms. We reserve the right to cancel orders at any time.

Refunds will be handled according to our store’s policies. Please Contact Us for a copy of our store's policies.

Shipping Policy / Delivery Policy

Please be assured that your items will ship out as soon as possible from the date of purchase. If a special order is placed, please anticipate a longer delivery time. You will be notified once the item has been received in our warehouse. We cannot ship to P.O. boxes. If you are trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.